Privacy Policy

At Sledge, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We may collect the following types of information:

• Personal Data: Information you provide to us directly, such as your name, email address, and any other contact details you submit when signing up for updates or reaching out.
• Usage Data: Technical data collected automatically, including your IP address, browser type, pages visited, and time spent on the site.
• Cookies: We use cookies to enhance your experience and understand how visitors interact with our website. You can adjust your browser settings to refuse cookies; however, some features may not function as intended.

We use the information we collect to:

• Provide and maintain our website and related services
• Respond to your inquiries and support requests
• Send updates or promotional communications (only with your consent)
• Improve functionality, performance, and the overall user experience
• Communicate changes to our services or policies

We may use third-party platforms (e.g., email or analytics providers) to help us manage communications and understand usage patterns. Your information is never sold to third parties.

We take reasonable technical and organizational precautions to protect your personal data. While we strive to use industry-standard safeguards, no method of transmission or storage over the internet is 100% secure.

Our site may contain links to third-party websites. We are not responsible for the content, practices, or privacy policies of these external sites. We recommend reviewing their policies before providing any personal information.

We are currently deploying in Singapore and comply with the Singapore Personal Data Protection Act (PDPA). We also align with global privacy standards (e.g., GDPR/CCPA) and honor comparable rights requests to the extent applicable. Subject to legal exemptions, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct or update inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to retention obligations.
• Portability: Request your data in a structured, commonly used, machine-readable format.
• Restriction/Objection: Request that we limit or stop certain processing.
• Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

Data Deletion Requests: Email contact@sledgeapp.com from the address associated with your account and state "Data Deletion Request". We may ask for information to verify your identity.

To keep Sledge safe and welcoming for everyone, we maintain and enforce Community Guidelines:

• Zero Tolerance Policy: No harassment, hate speech, discrimination, or harmful behavior.
• No Illegal Services: Sledge may not be used to promote or engage in unlawful activities.
• Respectful Interactions: Treat others with respect. Spam, fraud, and inappropriate content are prohibited.
• Reporting Violations: You can report issues directly in the app.

When you use the Sledge mobile app, we may collect additional information:

• Account Information: Details you provide during sign-up.
• Device & Technical Data: Device type, operating system, crash logs, and diagnostics.
• Location Data: If you grant permission, we may use your location to suggest relevant activities.
• Payment Information: Payments are processed securely by third-party providers (e.g., Stripe).
• Push Notifications: With your consent, we may send notifications about bookings and updates.

We may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated "Last Updated" date. We encourage you to review the policy periodically.